CYM Living – Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within.
As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units.
We are seeking an experienced and dynamic Regional Leasing Manager to lead leasing operations across a scattered-site residential portfolio in Chicago’s South and West Side neighborhoods. This role is ideal for a sales-driven leader who can motivate a team, execute strategic leasing initiatives, and drive occupancy growth across multiple communities.
The ideal candidate is hands-on and thrives in a fast-paced environment. They will lead by example by partnering closely with leasing agents, walking prospective residents through units, and ensuring seamless execution of the leasing process while aligning with company goals.
Key Responsibilities
Leadership and Team Development
- Lead, coach, and mentor a team of leasing agents and senior leasing agents to consistently achieve and exceed leasing goals.
- Partner with individual leasing agents and the corporate marketing team to implement targeted sales initiatives aligned with each property’s marketing and communication strategy.
- Host regular sales performance calls to review progress, address challenges, and develop strategies to improve performance across all teams and communities.
- Take ownership of the leasing sales process and support scattered-site teams with all leasing-related tasks and projects.
- Drive occupancy and revenue growth through strategic sales and marketing efforts.
- Conduct property tours and walk-throughs with prospective residents to secure leases.
- Track and analyze key performance indicators including outbound efforts, follow-up activity and engagement, closing ratios, and pre-lease achievement.
- Ensure leasing teams are meeting follow-up standards and closing opportunities efficiently.
- Oversee daily leasing operations and work closely with property management to ensure units are move-in ready and presented to the highest standard.
- Ensure all required documentation is accurately collected and submitted for processing resident applications.
- Continuously review and refine leasing processes to improve efficiency, consistency, and resident satisfaction.
Qualifications
- Minimum of 3 years of leasing experience with at least 1 year in a leadership or regional role.
- Strong sales background with a proven record of meeting or exceeding targets.
- Experience managing scattered-site portfolios strongly preferred.
- Proficiency in AppFolio or similar property management software.
- Excellent communication, leadership, and problem-solving skills.
- Ability to thrive in a fast-paced, results-oriented environment.
- Willingness to travel throughout Chicago, primarily on the South and West Sides.
- Valid driver’s license and reliable transportation required.
This position offers a salary range of $70,000 to $75,000 annually, commensurate with experience. We provide our full-time employees with a comprehensive benefits package that includes:
- Competitive base salary plus per-lease bonus
- Medical, dental, and vision coverage
- Flexible spending and health savings accounts
- Short-term disability and supplemental life insurance
- Company-paid life insurance and long-term disability coverage
- 401(k) with a generous company match
- Paid time off (PTO), paid sick time, and paid holidays
- Employee assistance program
- Fitness and well-being program
