CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management, incorporating data and technology with hyperlocal customer service to all units.
We are seeking a dedicated and Property Manager to oversee the overall operational success of our residential properties, focusing on resident and customer satisfaction. The ideal candidate will manage and develop team members for personal and professional growth while demonstrating exceptional leadership skills in a challenging environment.
Responsibilities
- Own a geographic area of buildings within specific geographic area
- Show, walk through, and sell units to prospective residents Manage paperwork flow between prospective residents and corporate office
- Follow-up on maintenance / repair requests and ensure properties stays in excellent condition
- Address resident complaint phone calls and follow-up, ensuring continuing resident satisfaction
- Collect monthly rents and administer collection procedures when needed
- Successfully pass annual CHA Section 8 unit screening to ensure continued revenue if applicable to property
- Perform routine drive/walk by of properties at various times throughout the day/night
- Treat the units and residents as if they were your own
- Navigate, update, and work effectively in Yardi and Appfolio software environments;
- Any projects or additional duties as requested.
- Most have own reliable automobile to transport between buildings.
Qualifications / Minimum Skills to Apply:
- Working knowledge of Microsoft Excel, Word, and Mobile Communication
- Willingness to work flexible schedule as needed to show units
- Access to reliable automobile - REQUIRED
- Proven experience in property management or a related field.
- Exceptional leadership and team development skills.
- Strong customer service orientation.
- Ability to manage multiple priorities and work effectively in a challenging environment.
- Knowledge of property management software and relevant regulations.
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with employer match.
- Paid time off and holidays.
- Professional development opportunities and ongoing training.
