SUMMARY: This at-will position is responsible for overseeing activities related to coaching leasing team, promoting apartment rentals, move-ins, leasing promotions. The leasing manager is also responsible for marketing and interacting directly with prospective and current residents to achieve maximum occupancy and ensure client satisfaction.
Essential Functions: The following list of functions is descriptive of the work to be performed but it should not be construed as an exhaustive list of responsibilities, functions, or tasks that the job may require
Listen intently, understand, and show empathy with residents and associates
Adhere to all leasing responsibilities and procedures, and lead by example
Facilitate the coordination of leasing promotions with Property Manager
Conduct daily team meetings to review leads, availability, applications, and delegate daily tasks
Ensure leases, files and move-in paperwork is prepared correctly and in a timely manner
Ensure and audit accurate information on applications
Assist with phone traffic and scheduling tours
Delegate the required follow ups on Rent Dynamics traffic
Be available to conduct community tours with prospects
Facilitate the office opening and closing procedures, and ensure they are being completed daily
Sparkle models daily to ensure they are in perfect touring condition
Non-Essential Functions:
Skills and Requirements
Excellent customer service and interpersonal skills with the ability to relate to others.
Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
Excellent interpersonal skills to communicate with all levels of management effectively and sensitively.
Sensitivity to confidential matters is required.
Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
Ability to relay technical concerns with adequate detail, quickly, and accurately.
Capability to read, write, comprehend, and converse in English.
Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
Strong organizational and time-management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
Must comply with all safety requirements.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met or may be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job requires regularly lifting/pushing up to 25 pounds and occasionally lifting/pushing more than 25 pounds or exerting heavy force, in a wide disparity of environmental conditions. The job involves standing, stooping, bending, lifting, pushing, etc
Pay Rate Type:
Hourly