Job Title: Portfolio Maintenance Director (External)
Location: Westfield, NJ
Employment Type: Full-Time (Hybrid)
Industry: Residential Property Management
Position Overview:
MCFA is partnering with a premier real estate development corporation to find a strategic and experienced Portfolio Maintenance Director to lead maintenance operations across a portfolio of residential communities in New Jersey. This high-impact leadership role is ideal for a seasoned professional with multi-site management experience, technical expertise, and a passion for operational excellence and team development.
Key Responsibilities:
Maintenance Operations Leadership
- Oversee maintenance operations across multiple communities, including staffing, training, and performance management.
- Ensure delivery of maintenance services that meet organizational standards and resident expectations.
- Manage vendor relationships, contracts, and quality control for cost-effective service delivery.
- Allocate resources to meet both short- and long-term maintenance needs.
Strategic Planning & Systems Management
- Prepare and manage maintenance budgets, ensuring financial goals are met.
- Leverage internal systems to analyze performance data and optimize operations.
- Lead continuous improvement initiatives and disaster recovery planning.
Resident Satisfaction & Quality Assurance
- Collaborate with on-site teams to resolve resident concerns and maintain high service standards.
- Implement solutions based on customer feedback and survey results.
- Conduct regular inspections to ensure safety, cleanliness, and functionality.
Team Development & Leadership
- Mentor and develop Maintenance Managers across the portfolio.
- Provide coaching, training, and succession planning to support team growth.
- Ensure alignment between portfolio goals and on-site execution.
Compliance & Safety
- Ensure compliance with all federal, state, and local maintenance regulations.
- Maintain required certifications and licenses for HVAC, plumbing, electrical, and fire systems.
- Promote and enforce safety protocols across all communities.
Qualifications:
- Education: Bachelor’s degree (Engineering or related field preferred) or equivalent experience.
- Experience: 5–7 years of multi-site maintenance leadership experience.
- Certifications: Valid driver’s license, HVAC, boiler, electrical, plumbing, and fire system certifications as required.
- Skills:
- Strong leadership and team development capabilities
- Budget and vendor management expertise
- Analytical skills for data-driven decision-making
- Proficiency in maintenance systems (Workday experience a plus)
- Physical ability to inspect properties and perform hands-on tasks as needed
Benefits:
- Comprehensive health, dental, and vision coverage
- 401(k) with company match
- Paid vacation and holidays
- Tuition reimbursement
- Employee stock purchase plan
- 20% discount on apartment homes
- Recognition programs and career growth opportunities
About MCFA:
MCFA is a trusted talent acquisition and advisory firm supporting real estate, infrastructure, and public sector clients nationwide. We specialize in helping our partners attract high-impact talent to achieve operational excellence and long-term growth.
mcfa is an Equal Employment Opportunity Employer. mcfa does not discriminate against any applicant or employee with regard to hiring, tenure of employment, promotion, transfer, selection for training, or any other terms or conditions of employment because of race, color, religion, sex, age, sexual orientation, disability, gender identity or national origin, status as a Vietnam-era or special disabled veteran in accordance with applicable federal law, or on any ground protected by state or local law in each area in which mcfa maintains facilities.
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