**Join Our Team as a Bilingual (English/Spanish) Leasing Consultant at The Tailor Luxury Apartments in Fort Myers, Florida!**

**About Us:**
Discover the newly-developed community at The Tailor Luxury Apartments in Fort Myers, FL, and become a part of the Kittle Property Group (KPG) team. We're committed to creating an exceptional living experience for our residents and cultivating a vibrant community.

**Position Overview:**
We're seeking a Bilingual (English/Spanish) Leasing Consultant to connect with and serve our local Spanish-speaking residents. Your ability to communicate effectively in both languages will be essential to building trust and ensuring everyone has access to vital resources. As a Leasing Consultant, you'll be responsible for leasing apartments and delivering outstanding customer service to achieve maximum occupancy and resident retention.

**Compensation:**
- $20.00/hour plus commissions and lease-up bonus potential
- Competitive compensation paid weekly
- A generous amount of paid time off provided

**Key Responsibilities:**
- Lease apartments through telephone sales and apartment tours with prospective residents.
- Establish and maintain rapport with prospective and current residents.
- Provide excellent customer service and present the apartment community professionally.
- Coordinate move-ins and move-outs to ensure a smooth resident experience.
- Manage lease negotiations and assist with resident retention and renewals.
- Maintain compliance with HKP policies and procedures.
- Write and follow up on work order requests, and update information in Yardi.
- Assist with rent and delinquency collection, and provide account information to supervisors.
- Enforce community rules and regulations, and supervise neighborhood committee activities.
- Engage in outside marketing and establish relationships with local businesses and community agencies.
- Organize office tasks and maintain resident files.

**Qualifications:**
- High school diploma or GED
- No prior experience necessary
- Strong language skills in English and Spanish
- Basic math and computer skills (MS Office)
- Excellent problem-solving abilities


Join us in our commitment to excellence, community focus, and innovation. Apply today to become a valued member of our team at The Tailor Luxury Apartments!

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.

POSITION SUMMARY:

Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lease apartments through telephone sales and apartment tours with prospective residents.
• Follow up and establish rapport with prospective residents and current residents.
• Provide excellent customer service at all times.
• Present apartment community in a professional manner at all times.
• Coordinate move ins and move outs to provide for an enjoyable experience for all residents.
• Manage lease negotiations, assist with resident retention and manage the renewal process.
• Assist in providing and maintaining excellent curb appeal.
• Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.
• Write work order requests, follow up with residents regarding completed work orders and enter information into Yardi.
• Assist manager with rent and delinquency collection.
• Assist manager in providing account information to the property supervisor and credit agencies.
• Assist manager with resident relations and enforce all community rules and regulations.
• Supervise all neighborhood committee activities.
• Provide outside marketing and establish rapport with local businesses and community agencies.
• Assist with office organization by filing and maintaining organized resident files.
• Other duties as assigned.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

• High school diploma or general education degree (GED)
• No prior experience necessary
• Language Skills - Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one-on-one or in small groups.
• Math Skills - Ability to add, subtract, multiply, divide by 10s and 100s.
• Reasoning Skills - Ability to carry out detailed, but uninvolved written or oral instructions with common sense understanding. Ability to deal with problems that involve few variables in standardized situations.
• Computer Skills – Beginner experience with MS Office.

TRAINING REQUIREMENTS:

• Annually attend fair housing, section 42 and leasing classes.
• Ongoing professional development.

PHYSICAL DEMANDS:

• Rarely must sit, use hands to finger/handle/feel, reach with hands/arms, stoop, kneel crouch, crawl, bend or lift up to 25 pounds.
• Occasionally must stand, walk, talk, hear and be exposed to outdoor weather conditions.
• Close and distance vision is required.

WORK ENVIRONMENT:

• Normally works in an environment with moderate noise.