With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Maintenance Supervisor plays a hands-on role while directly performing a wide range of repairs and maintenance tasks. Areas of responsibility include plumbing, electrical systems, HVAC, and other essential building infrastructure.

Key duties include:

• Infrastructure Familiarity: Develop in-depth knowledge of the building’s utilities—electricity, water and sewer, natural gas—and systems such as fire sprinklers, fire alarms, and HVAC.
• Vendor Coordination: Develop a working relationship with external vendors for specialized system management, supply procurement, and inventory control.
• Property Upkeep: Ensure the buildings and surrounding grounds are maintained in a safe, clean, and visually appealing condition.
• Repair & Maintenance Execution: Personally carry out day-to-day repairs and troubleshoot issues across building systems.
• System Evaluation: Diagnose malfunctioning systems and determine appropriate corrective actions.
• Emergency Response: Be available on-call for urgent maintenance needs; work hours may vary.
• Safety & Reporting: Conduct evaluations and accident investigations, and complete required documentation.

Daily responsibilities:

• Walk and inspect common areas and grounds daily to identify and address needed repairs, maintenance, and cleanliness issues.
• Remove litter and debris and ensure the property remains in a clean and orderly condition.
• Perform routine preventive maintenance to ensure building systems operate efficiently and the physical condition of the property is preserved.
• Conduct hands-on repairs in common areas and surrounding property, including carpentry, painting, plumbing, and electrical work.
• Repair and maintain building fixtures such as lights, locks, windows, doors, screens, walls, floors, and drains.
• Assist in winter operations by coordinating snow removal, relocating vehicles, clearing walkways, and applying ice-melt or sand as needed.
• Purchase and manage maintenance supplies and repair parts for all facility equipment.
• Supervise vendors and contractors performing general maintenance, landscaping, and grounds upkeep.
• Coordinate scheduled vendor activities, ensuring timely arrival, satisfactory work completion, and cleanup. Track hours worked and provide feedback to the Portfolio Manager.
• Communicate expectations to vendors before work begins and confirm satisfaction upon completion; address any deficiencies or messes promptly.
• Hire and oversee contracted service providers related to facility maintenance and operations.
• Maintain and update policies and procedures governing the use of supplies and facilities.
• Follow-up and communicate with the Portfolio Manager.
• Perform other duties as assigned.

Requirements

• 2 years of residential, hotel, or apartment maintenance experience.
• Excellent communication skills, written and spoken.
• Customer service driven and and team oriented.
• Proactive, takes initiative, offers solutions, self-motivated, and ability to prioritize tasks.
• Knowledge of general maintenance requirements,electrical and plumbing codes, HVAC, and OSHA (documentation, safety, required reporting, regulations,etc.).

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.