Description

Position: Leasing Manager

JOB TITLE: Leasing Manager

Unit Size: Minimum of 500 units or multiple sites

REPORTS TO: Community Manager

DIRECT REPORTS: Varies by Community

Who We Are

BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. 

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!

Role Overview

As the Leasing Manager, you’ll have a big mission. If you choose to accept it, your mission is to oversee all leasing activities, implement and partner with supporting team members to monitor community outreach marketing strategies and supervising and training Leasing Consultants to ensure adherence with Company policies and Fair Housing guidelines. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.  Exhibits strong commitment to the service needs of the internal and external customer. As you can likely tell, 'how' things are done matters just as much as ‘what’ was done here at BH!

Key Responsibilities

• Responsible for assisting in the successful marketing, administrative, and financial operations of the property under the direction of the Community Manager.  
• Maintains a strong understanding of the community, specials and floor plans and oversees all unit pricing. Oversees all unit pricing and confirms that the pricing is correctly updated on the BH website.   
• Assists the on-site team and Performance Analysts in marketing all units, determining leasing problems, offering solutions to vacancies and resident retention. 
• Maintains an understanding of all market survey data and utilizes information to generate traffic of potential residents; oversees shopping of competitive properties.  
• Understands, utilizes, and promotes all third-party online leasing programs in accordance with BH policies and procedures.   
• Ensures all prospect information and alert notifications are accurately entered into property management software and addressed in a timely manner.  
• Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, and walking vacant units as needed to meet business needs.  
• Demonstrated understanding of Fair Housing guidelines and applicable leasing regulations and requirements. 
• Provide prospective feedback to supporting team on rental rates and specials and recommend adjustments as needed. 
• Other duties as assigned. 

You Have

• High School or GED (General Education Diploma) Required.
• Strong written and verbal communication skills.
• Advanced computer technology skills and advanced knowledge of MS Office Suite.
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law. 
• Previous experience in a customer-facing/customer service role.
• 2 years of prior leasing experience.
• Strong understanding of Fair Housing guidelines, Policy / Procedures, and leasing documents. 

Seniority Level: Experienced
Industry: Property Management
Employment Type: Full-Time
Location: On-Site

Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and/or participate in a rotating “on-call” schedule as needed to meet business needs.

At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.

Qualifications

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