Description

Here, job satisfaction is part of every job description.

It’s not just the chance to go as far as your talent and determination can take you. It’s knowing that what you do makes a real difference in the lives of real people every day.

At Ingerman the Assistant Property Manager is responsible for executing administrative tasks associated with successful property operation. This includes supporting the Property Manager in ensuring consistent execution of revenue collection and expense management practices, operational and contractual obligations, and resident relations policies and procedures.

Key Job Responsibilities Include But Are Not Limited To:

• Meets with prospective residents to show properties and conduct property tours as needed
• Assists in the completion of the initial rental application
• Assists in the preparation of leases or rental agreements
• Furthers residents’ understanding of rent charges and lease issues
• Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures
• Performs bookkeeping functions to assist the Property Manager in satisfying accounts payable, accounts receivable, timekeeping and payroll submission, and monthly reporting requirements
• Assists in performing operational reviews and suggest/execute corrective action to address deficiencies
• Maintains complete, accurate, legible and compliant documentation and property files
• Assists in coordinating requests for repairs or maintenance, upkeep, and refurbishment at property
• Assists in the completion of annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.)

This position will also serve as the Community and Supportive Services Coordinator with the following responsibilities:

• Coordinate the implementation of supportive service plans and the delivery of needed and appropriate services at all assigned properties.  
• Identify, develop and maintain networks of existing community based supportive and social service agencies for all assigned properties. 
• Develop a resource directory of providers for us by both management staff and residents.  
• Provide general case management (including intake) and referral services to all residents needing assistance. 
• Prepare reports on supportive service activities and serve as a liaison with non-profit partners, the State’s Housing Finance Agency, and other governmental/reporting agencies as required.  
• Promote on-site educational events which may include subjects relating to health care, job search seminars (job fairs), and life skills training.  
• Work closely with management staff to coordinate training of residents in understanding resident and management responsibilities particularly with respect to obligations of tenancy. 
• Set up volunteer support programs with service provider organizations in the community. 
• Improve knowledge and skills through participation in training sessions, annual service coordinator meetings, staff meetings and other professional development opportunities.  

Requirements

Knowledge, Skills, and Abilities

• High school diploma (or equivalent combination of education and experience)
• Minimum of 2 years of administrative experience, preferably in an office setting 
• Experience with Public Housing, Project-based Voucher, Tax Credit and Section 8 is highly-preferred 
• Scheduling flexibility based on business needs
• Sound interpersonal skills
• Strong written and verbal communication skills
• Advanced customer service and problem-solving skills 
• Advanced organizational and time management skills 
• Technically proficient in Microsoft Office
• Ability to work in a fast-paced, action-oriented environment 
• Ability to establish relationships across the organization and at various hierarchical levels 
• Ability to travel up to 10% of the time 

WE’VE GOT YOU COVERED

We take pride in supporting the health and well-being of our teammates and their families:

• Full medical, prescription, dental and vision benefits
• Company paid life and AD&D insurance
• Company paid short-term and long-term disability
• A 401(k) retirement plan with company match
• Paid time off, accrued based on years of service
• Supplemental insurance for employees and families
• Employee Assistance Program for confidential counseling
• Additional paid day off to provide community or charitable services
• Paid holidays; approximately eight per year
• Peace of mind and a great working environment

Ingerman provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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