KMG Prestige is seeking a Community Manager in Kentwood, MI
who is goal-oriented, enjoys new challenges, and has a passion for property management. The ideal candidate will strive to create happy residents through providing superior customer service and maintaining a positive attitude. Community Managers are responsible for overseeing the daily operations of the apartment community, handling resident concerns, rent collection, marketing the community, and leading the site staff.
What we are looking for:
- Property management experience
- Demonstrated leadership abilities
- Budgeting experience
- Customer service mindset
- Working knowledge of Microsoft Word and Excel
- Ability to obtain Real Estate Salesperson License (paid for by the company)
Essential Job Functions:
• Responsible for seeing that the property is operated physically and financially in the most efficient and effective manner possible. *Maintain sustaining occupancy. *Ensure that a viable income stream is maintained / meets budgeted NOI
• Present the company image to establish a positive reputation and encourage retention.
• Meet standards in ‘people development’. *Coach, teach and train all staff on a systematic and regular basis. *Create a supportive and productive environment. *Provide both positive and corrective feedback as needed.
• Meet standards in resident relations. *Provide fair and equitable treatment for Applicants and Residents. *Make time to talk with, get to know, and listen to Residents. *Systematically follow up on all Resident concerns. *Develop appropriate working relationships with Residents.
• Meet standards in leadership *Maintain a positive attitude *Demonstrate respect for staff, Residents, vendors, etc. every day. *Delegate appropriately. *Maintain ‘Big Picture’ focus on problem resolution. *Do the right thing, every day, every interaction.
Supplemental Job Functions:
• Financial: *Knowledge of all aspects of accounting software (Onesite, etc.) *Rent collection and reporting. *Create the annual budget. *Arrange for contracts for service, solicit and collect bids. *Approve, code, and submit all invoices and utility bills. *Maintain an accurate inventory of property’s assets. *Prepare weekly / monthly recap reports as required.
• Responsible for compliance with all local, state and federal regulations including tax credits (if applicable). • Supervise rental office operations. *Negotiate leases/renewals and execute documents (if licensed Maintain a real time understanding of local market rents and marketing programs.
• Supervise upkeep and maintenance. *Ensure the preventative maintenance plan is in place and operating. *Monitor employees and/or contractors during maintenance repair work for quality, timeliness, and safety.
• Enforce community’s rules and regulations.
• Recruit, hire, evaluate and if necessary, terminate staff (Supervisor approval required) *Enforce personnel policies.
• Attend required training sessions
• Access electronic correspondence such as KMG email accounts and the company website regularly.
• Other related duties as assigned by supervisor
What we offer:
- Medical
- Dental
- Vision
- Telemedicine
- 401k (with employer match)
- Flexible Spending Account
- Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Life & Disability Insurance
- Pet Insurance
- Employee Referral Program
- Employee Assistance Program
- Annual Merit Reviews
Why KMG Prestige?
KMG Prestige is a premier property management company whose mission statement “Do the Right Thing” isn’t just words – it’s who we are. We have been rated as a top 100 workplace by the Detroit Free Press for the last five years because we celebrate the uniqueness that each individual brings to our team. We are committed to growing a high functioning and talented team by integrating inclusion and engagement strategies into all recruiting, hiring, advancement, and retention practices.
If you are excited to join a team that is striving to become the best, most respected property management company in the industry, apply today!
KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.
