Senior Maintenance Manager – Luxury Multi-Family Portfolio
Marina del Rey, CA
A well-established and growing property management firm with a strong presence across Greater Los Angeles is seeking a Senior Maintenance Manager to elevate its maintenance operations. With a high-end portfolio of 70+ luxury apartment communities spanning Pasadena, Glendale, Hollywood, and the Westside, this is a pivotal leadership role focused on modernization, reporting, and operational excellence.
Position Overview
The Senior Maintenance Manager will lead day-to-day maintenance operations across the portfolio, support and guide the existing team, and implement tech-forward systems to ensure timely and professional service across all sites. This role requires strong building systems knowledge, polished leadership, and the ability to work within a seasoned yet evolving environment.
Key Responsibilities
- Direct and oversee maintenance operations across a portfolio of 70 multi-family properties
- Ensure urgent maintenance requests are triaged and resolved quickly to meet tenant expectations and compliance standards
- Lead and support an internal team that includes a Maintenance Supervisor, senior technicians, and administrative staff
- Transition all reporting and documentation from manual processes to digital platforms (Yardi and Excel)
- Analyze data, generate reports, and identify trends in maintenance requests, vendor utilization, and recurring issues
- Conduct routine property inspections and enforce high standards across HVAC, plumbing, and general building systems
- Maintain and negotiate vendor relationships to ensure timely, cost-effective service
- Reinforce consistency and professionalism across all maintenance-related functions
- Travel between sites as needed; mileage reimbursement provided
Requirements
- 8+ years of hands-on maintenance experience in multi-family, luxury residential, or commercial real estate settings
- Deep understanding of building systems including HVAC, plumbing, and general repairs
- Strong proficiency in Yardi and Excel must be capable of creating and managing digital reports
- Prior leadership experience with internal maintenance or facilities teams
- High emotional intelligence able to work with and earn trust from long-standing team members
- Strong urgency, follow-through, and time management skills
- Valid driver's license and reliable transportation
Schedule
- Monday to Friday, 9:00 AM – 6:00 PM
- Mileage reimbursed for property travel across Greater Los Angeles
Compensation
- Base Salary: $72,000 – $82,000
